Privacy and Cookies Policy

Last updated: 1 October 2025

1. Who We Are

Chelsea Design Quarter is a collective of leading interior design showrooms, galleries, and creative businesses based in London. Our website, chelseadesignquarter.co.uk, provides information about our members, news, and events.

If you have any questions about this policy or your data, please Contact Us.

2. What Information We Collect

When you use our website, we may collect and process the following types of information:

  • Information you provide directly (for example, when subscribing to our newsletter, filling out a contact form, or registering interest in events), including your name, email address, and any other details you submit.

  • Website usage data, such as pages visited, links clicked, referring websites, and technical details like browser type, operating system, and device used.

  • Cookies and similar technologies, which help us understand how visitors use the site and improve your browsing experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communicate with you

  • Share news, events, and updates (if you have subscribed to our mailing list)

  • Monitor website performance and improve our services

  • Ensure the security and functionality of our website

We will never sell your data.

4. How Information is Collected

We collect data in two ways:

  • Directly from you: when you fill out a form, subscribe to our newsletter, or email us.

  • Automatically: through cookies and analytics tools when you browse the website.

5. Cookies

Our website uses cookies to enhance your experience.

  • Necessary cookies – enable core site functionality (such as navigation).

  • Analytics cookies – help us understand how visitors use our site and improve it.

You can control or disable cookies in your browser settings. Please note that disabling cookies may affect how the website functions.

6. Sharing Information

We do not share personal data with third parties for marketing purposes. However, we may use trusted service providers (such as email newsletter platforms or website hosting services) who process limited data on our behalf and only as necessary to provide their services.

7. Data Retention

  • Contact and enquiry information is retained for as long as necessary to respond to you and manage our relationship.

  • Newsletter subscription data is retained until you unsubscribe.

  • Analytics data may be kept for up to 2 years.

8. Your Rights

If you are based in the UK or EU, you have rights under data protection law (GDPR), including the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for communications at any time

To exercise these rights, please Contact Us.